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Texecom are expanding their Technical Support Team

Texecom is Europe’s largest independent security alarm specialist providing bespoke design solutions that protect people and property throughout the world.
Due to expansion Texecom ltd are expanding their Technical Support Department.

Texecom are seeking a Technical Support Engineer to play a key role within the company. Working as part of the existing Technical Support team based in Haslingden, Lancashire, England, the successful applicant will be responsible for delivering an outstanding support service to our existing customers on all technical product enquiries. The service provided will range from giving advice on programming and software support through to problem solving, if and when technical issues arise. This will involve providing advice via telephone, email and Skype to both UK and Export customers. The role is varied and rewarding. Texecom will offer a competitive salary and benefits package for the successful candidate.

The ideal candidate will able to demonstrate excellent communication and problem solving skills with technical experience in the security industry. experience of a technical helpdesk environment, would be an advantage.
Please apply by emailing your C.V. to wfoster@texe.com

Premier Elite V3.00 New Peripheral Devices

Premier Elite V3.00 New Peripheral Devices

Texecom has recently launched Premier Elite V3.00 firmware, upgrading all Premier Elite control panels to Texecom’s most powerful and resilient security alarm firmware to date.

V3.00 firmware supports two new Premier Elite peripheral devices; a new speech module for transmitting pre-recorded audio messages, and a new communicator port adaptor that converts the onboard digital communicator port into a third serial communication port.

Premier Elite Speech Module

The Premier Elite Speech Module is a plug-on PCB that provides four recordable 10 second audio messages. Each message is assigned to a digital communications channel that can be triggered from any control panel output type.

The Premier Elite Speech Module is only compatible with Premier Elite control panels containing V3.00 firmware or above, Premier Elite control panel hardware revision 3 or above, and requires a Premier Elite Com2400 digital communicator.

The Premier Elite Speech Module is available individually for upgrading systems already featuring a Premier Elite Com2400 communicator, or as part of a kit that contains a Premier Elite Com2400 digital communicator.

For more information go to the product page >

Premier Elite ComPort+

The Premier Elite ComPort+ is a plug-on PCB that converts the on-board digital communicator connector on Premier Elite control panels* into serial communications port ComPort 3**.
         
This adaptor, when used in conjunction with Premier Elite V3.00 firmware or above, allows three serial communication ports to be used simultaneously for use with compatible products.
         
The Premier Elite ComPort+ is available in a pack of 5 adaptors.
        
*Except the Premier Elite 640, which has three serial communicator ports as standard
**When fitted with a ComPort+, the onboard digital communicator cannot be used

For more information go to the product page >