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Texecom Extended May Break

Our teams and manufacturing facilities will be taking an extended Easter holiday - closing from Wednesday night (6th May) and re-opening next Tuesday morning (12th May).

As a result, Texecom will not be despatching goods, or receiving deliveries from suppliers, during this period.

Our technical support services will continue to operate during normal working hours and will only be unavailable during the UK bank holiday (Friday 8th May). For technical support enquiries contact techsupport@texe.com or call +44(0)1706 212524.

Our published online training seminar schedule is also unaffected. Our list of course dates can be found here. 

We would like to thank all our staff, customers, suppliers, partners and friends for their continued support during these unprecedented times and wish everyone to stay safe and well.

Additional Texecom installer training courses throughout May

Additional Texecom installer training courses throughout May

We are pleased to announce our May online training schedule, following unprecedented demand and engagement during April. From Monday 4th May we will be running a series of free online Texecom Academy workshops Monday - Thursday every week until further notice.

Following feedback from our participants during April we have scheduled some afternoon sessions for our most popular courses. We are running more of the courses that were oversubscribed during April, and we have increased the number of available places for each session.

Registration via Eventbrite for all May courses is open now, simply click on the link, and follow the registration process for your course.

Book now

Joining instructions for registrants will be emailed 2 days before the event and will contain all the information you need to join the session.

If you require further information regarding alternative course content, languages or times, please contact our training team at training@texe.com.

We would like to thank all our staff, customers, suppliers, partners and friends for their continued support during these unprecedented times and wish everyone to stay safe and well.

Texecom Extended Easter Break

Our teams and manufacturing facilities will be taking an extended Easter holiday - closing from Wednesday night (8 April) and re-opening next Wednesday morning (15 April).

As a result, Texecom will not be despatching goods, or receiving deliveries from suppliers, during this period.

Our technical support services will continue to operate during normal working hours and will only be unavailable during the UK bank holiday (Friday 10th April and Monday 13th April). For technical support enquiries contact techsupport@texe.com or call +44(0)1706 212524.

Our published online training seminar schedule is also unaffected. Our list of course dates can be found here. 

We would like to thank all our staff, customers, suppliers, partners and friends for their continued support during these unprecedented times and wish everyone to stay safe and well.

For the next three months, all new systems added to Texecom Cloud will be free of charge for a year*

For the next three months, all new systems added to Texecom Cloud will be free of charge for a year*

We realise that the current global pandemic, and resulting social distancing, is putting a real strain on installation companies’ ability to service their customers.

At Texecom, we are doing our best to support installers through these uncertain times. One way we can help is through the use of our digital services. Texecom Cloud allows you to offer remote servicing and support while keeping your staff and customers safe. It is the perfect digital tool to add value to your customers without having to leave your home or office. We have recently created a free membership option to Texecom Cloud, so that installation companies can gain access to our digital alarm portfolio management platform with no up-front costs.

Today, we are pleased to announce that we can now go even further.

For the next three months, all new systems added to Texecom Cloud will be free of charge for a year*.

This means that during this period of uncertainty, we are waiving all installer costs associated with adding Premier Elite systems to Texecom Cloud - and providing the tools you need to remotely serve your customers.

*12-month free of charge contract for all new systems added to Texecom Cloud. Available during offer period only. Texecom Cloud available in the UK and Eurozone. Offer ends 6th July 2020. Terms and Conditions apply. All rights reserved.

Sign up for your free Texecom Cloud account today!

Texecom installer training courses

Texecom installer training courses

We are pleased to announce further initiatives to help professional installers expand their knowledge and gain valuable insights in an online environment.

From Monday 6th April we will be running a series of free online Texecom Academy workshops Monday - Thursday every week until further notice.

Each course begins at 9am BST and will last between 2 and 4 hours. Workshops will be delivered by one of our dedicated team. Courses are tailored for new and seasoned professionals alike and cover our extensive range of products and services. Whether you are new to Texecom or an existing partner, we are sure you will find the workshops valuable.

Registration via Eventbrite for all April courses is open now, simply click on the date of the workshop you are interested in and follow the registration process. 

The training is delivered online with a maximum of 250 entrants per session. When opening the meeting link, you will be taken to a web page where you can join as a guest using a web app.

If you require further information regarding alternative course content, languages or times, please contact our training team at training@texe.com

We would like to thank all our staff, customers, suppliers, partners and friends for their continued support during these unprecedented times and wish everyone to stay safe and well.

Texecom Academy Training Schedule:

 

Monday 6th April 9am BST
Level 1 - Essentials workshop for new installers

Tuesday 7th April 9am BST
Level 2 - Advanced workshop for confident installers

Wednesday 8th April 9am BST
Level 3 - Experienced workshop for time served or industry qualified installers

Wednesday 8th April 9am BST
SmartCom intelligent communicator - Installation, programming, Texecom Connect app & FAQ’s

Thursday 9th April 9am BST
Wireless security systems - Ricochet Mesh Technology, installation, commissioning & diagnostics

Thursday 9th April 9am BST
Texecom Cloud Services - Platform tour, features & benefits

Tuesday 14th April 9am BST
Level 2 - Advanced workshop for confident installers

Tuesday 14th April 9am BST
Sales product training – A complete overview of our Premier Elite hardware and Ricochet enabled devices

Wednesday 15th April 9am BST
Level 3 – Experienced workshop for time served or industry qualified installers

Wednesday 15th April 9am BST
Texecom Cloud Services – Platform tour, features & benefits

Thursday 16th April 9am BST
Wireless security systems – Ricochet Mesh Technology, installation, commissioning & diagnostics

Thursday 16th April 9am BST
Detection devices – Detection hardware, technology and application guidelines 

Monday 20th April 9am BST
Level 1 – Essentials workshop for new installers

Tuesday 21st April 9am BST
Level 2 – Advanced workshop for confident installers

Wednesday 22nd April 9am BST
Level 3 – Experienced workshop for time served or industry qualified installers

Wednesday 22nd April 9am BST
SmartCom intelligent communicator – Installation, programming, Texecom Connect app & FAQ’s

Thursday 23rd April 9am BST
Wireless security systems – Ricochet Mesh Technology, installation, commissioning & diagnostics

Thursday 23rd April 9am BST
Texecom Cloud Services – Platform tour, features & benefits

Monday 27th April 9am BST
Level 1 – Essentials workshop for new installers

Tuesday 28th April 9am BST
Level 2 – Advanced workshop for confident installers

Tuesday 28th April 9am BST
Sales product training – A complete overview of our Premier Elite hardware and Ricochet enabled devices

Wednesday 29th April 9am BST
Level 3 – Experienced workshop for time served or industry qualified installers

Wednesday 29th April 9am BST
Texecom Cloud Services – Platform tour, features & benefits

Thursday 30th April 9am BST
Wireless security systems - Ricochet Mesh Technology, installation, commissioning & diagnostics

Thursday 30th April 9am BST
Detection devices - Detection hardware, technology and application guidelines