News

Integrated Primary Alarm Communications - Coming to the UK in April 2022

Connecting Premier Elite control systems to leading Alarm Receiving Centres (ARCs) is about to get a whole lot easier.
Launching in April 2022 (UK only), Texecom Monitor offers seamless, effortless and fully integrated primary alarm communications for Premier Elite systems. Faster installation, scalable, expandable.

Register your interest and receive your first SP2 connection free for a year*

Offering signalling to SP2, SP2 radio, DP2, DP3 and DP4, Texecom Monitor makes adding primary alarm communications simple and easy. Texecom Monitor brings alarm signalling plug-and-play to the professional alarm installer.

Your One Stop Shop For Leading Security Solutions
 
Texecom Monitor is accessed from Premier Elite systems via SmartCom communicators.
Our dual-path communicator, SmartCom 4G, provides connectivity to all the major UK telecommunication networks, including O2, EE, 3 (H3G) and Vodafone.

Powered by Texecom Cloud

Texecom’s cloud-based architecture powers Texecom Monitor, providing layers of resiliency and redundancy – ensuring reliable communications, cyber protection, and setup via your existing Texecom Cloud account.

With dual path, fully roaming 4G communications backed up with multi-redundant cloud connectivity, Texecom Monitor is a service you can depend on.

Register your interest today!

By registering your interest, you’ll receive the latest updates on availability, access exclusive Texecom Academy training modules, and receive your first SP2 connection free for the first year!

Register your interest and receive your first SP2 connection free for a year*

*Complimentary 12-month Grade 2 Single Path Connection available to qualifying intruder alarm companies only. Limited to one connection per company.
Texecom hardware and ARC contract purchased separately.
Only available in the UK where Texecom Monitor is currently available.
Texecom’s decision is final. All rights reserved. 

Texecom is pleased to announce the appointment of Brendan Hindle as Operations Director.

Brendan joins Texecom from Bladon Micro Turbine. As COO, Brendan was responsible for running a state-of-the-art factory manufacturing advanced micro-turbine engines.
 
Having began his career in the British Army, Brendan brings Texecom a wealth of experience from numerous senior manufacturing roles with some of the most respected businesses in the world.  This includes Toyota, Ford Motor Company, BAE Systems, Rolls Royce, Eberspaecher, and Jaguar Land Rover, before joining Bladon.

Brendan has an MBA in Logistics, Materials, and Supply Chain Management. Uniquely, he is one of very few Europeans who are accredited by the Shingo Institute to assess organisations that challenge for the Shingo Prize - an internationally recognised award for lean operational and organisational excellence.

Commenting on Brendan’s appointment, Jim Ludwig, Texecom Managing Director, said: “I'm excited that Brendan is joining us as our new Operations Director. As we look to invest in and positively transform our capabilities, capacity and quality, Brendan will have a critical leadership role - as well as joining the board of directors and helping guide Texecom into our next stage of growth”.

We would like to take this opportunity to wish you the best for the festive period and to thank you for your support throughout the year.

We will be operating the following festive opening hours:
Our sales, office, warehouse, and despatch departments will be closed from the 25th December 2021 and will reopen on the 4th January 2022.

Our technical support department will be open to support installers over the festive period, except during UK bank holidays.
Opening hours for Texecom technical support:

Our technical support will return to normal opening hours from the 4th January 2022.

TexecomPro, our Forum and our dedicated Facebook Support page are valuable resources that have the answers to many questions you may have. Enable notifications for the TexecomPro app to ensure you have the very latest technical tips and company news. 

During opening hours our technical support department will be available on the usual channels. Contact us via the Texecom Forum, e-mail techsupport@texe.com or call +44 (0) 1706 212524.